On November 5, XC’s Problem Solving & Failure Library System officially launched; the enterprise on-premise edition is now available to manufacturing quality teams. In one sentence: it puts expert judgment into the process, and turns the lessons of every judgment into a company asset.
System login page: every quality issue enters the failure library as an asset
Three Old Problems
The report is filed, yet no complete evidence chain can be assembled at the audit;
The expert who could spot the root cause retires, and new projects pay the same tuition all over again;
Quality data is too sensitive for the cloud and scattered across shared drives and personal laptops.
Problem Solving: 8D + 5C Online
Step gates: unmet prerequisites block the next step; a project closes only after report review;
AI embedded in six steps: D2 — one site photo becomes structured 5W2H; D4 — a six-piece root-cause kit (hypotheses, 5-Why, fishbone, reverse validation, logic-gap detection); D5 measures mapped to causes, D6 verification data, D7 documents to update;
Management dashboard: project progress and recurring issues on one screen, one-click export to Word/Excel/PPT.
The Failure Library Grows by Itself
When a project closes, AI compiles the root cause, measures and verification into a case; the quality manager confirms it into the library. Working on a similar product? Historical cases are pushed to you automatically. Legacy reports can be batch-imported on day one.
Data Stays On-Premise, Go-Live in Four Steps
The system runs on your own servers, with optional on-premise AI deployment — data never touches any third-party platform; intranet and offline environments are supported. Environment prep → deployment → initialization → training: we handle deployment, you only confirm conventions.
Remember: judgment locked in one person is a risk; built into the process, it is an asset.
Want to walk your own live project through the full flow? Book a live demo.
